Shareholder Deane Brown was recently featured in the Illinois Supreme Court Commission on Civility’s Lawyer Spotlight, a series that highlights Illinois lawyers who demonstrate the ideals of professionalism in their daily lives and share professional advice on how to adapt and thrive in the changing legal environment. 2Civility is the Commission’s communication channel that promotes the highest standards of conduct among lawyers and judges to better serve clients and society. Ms. Brown was asked about the challenges COVID-19 has had on her firm and practice, the impact it will have on the legal profession, and how she maintains a work-life balance during the pandemic.
“How do you maintain civility in your practice during stressful situations?
I have been a lawyer for 30 years and strongly believe that nothing is more important than your reputation. To that end, it is critical to be civil, honest, and reasonable with respect to everyone with whom you interact, including your clients, opposing counsel, staff, and judges. This includes thinking twice before sending an email when you are upset, waiting a bit to call opposing counsel until you are calm and thinking clearly, and always being polite. Saying please and thank you goes a long way.
I also believe that you have to be more understanding and accommodating to others during this pandemic, which has caused so many people to be stressed out, especially those with young children who are trying to balance caregiving with work responsibilities.”
To read Ms. Brown’s full interview, please click HERE.
